Senior Director, Software Engineering, Automation & Shared Services

Job Description:

At Sparklight / Cable one and our family of brands, we keep our customers and associates connected to what matters most.

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

Cable One is seeking a Senior Director, Software Engineering , Automation & Shared Services to set the technical vision, guide multiple software engineering teams, and drive the delivery of scalable, reliable, and high-impact software solutions.

This role partners closely with Product, Business, and Executive Leadership to shape long-range technology strategy , optimize systems and processes, and ensure our platforms support both current operations and future growth.

Required: Prior experience within the telecommunications industry (e.g., cable, broadband, MSO, wireless, or related telecom environments).

Candidates must be based in the Phoenix, Arizona area and able to work locally.

Key Responsibilities

Strategic Leadership & Vision



* Set the vision and foster a culture of collaboration, accountability, and technical excellence across software engineering teams.



* Drive strategic initiatives and deliver impactful software solutions aligned with business and operational goals.



* Establish technology and architecture standards and define roadmaps grounded in enterprise strategy.



* Monitor, evaluate, and influence emerging industry technologies, frameworks, and standards.



* Partner with senior leadership to build business cases for new technology adoption.



* Navigate organizational complexity and drive alignment across teams and stakeholders.



* Influence technology and policy decisions across the broader VP organization.

Technology, Architecture & Operational Excellence



* Develop long-range technical requirements and operational guidelines to improve system, tool , and network performance and reliability.



* Lead Continuous Process Improvement actions to optimize workflows and drive efficiencies .



* Create project forecasts, ensure appropriate implementation , and identify resource requirements for complex software and network systems.



* Craft and implement policies and procedures related to software tools, processes, technologies, maintenance, and monitoring.



* Champion DevOps best practices, CI/CD pipelines, release management, and operational resilience.

Cross-Functional Collaboration



* Work closely with Product Owners to plan and execute both tactical and strategic initiatives.



* Partner with business leaders to identify opportunities for innovation and efficiency.



* Collaborate on evaluating, developing, and launching new products and product offerings.



* Clearly communicate highly technical concepts to both technical and non-technical stakeholders.

Vendor & External Management



* Bu...