Hospitality Aide

Become familiar with the facility's administrative structure as introduced in the pretraining orientation session.

Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur.

Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical.

Answer phone (especially during mealtimes)

Assist with errand of residents/staff

Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested

Straighten resident closets/drawers - label resident belongings.

Complete personal belonging form

Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.)

Follow established policies concerning exposure to blood/body fluids

Ensure that residents who are unable to call for help are checked frequently

Answer call bells promptly & report needs to CNA/Nurse

Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc.

Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse

Watch for and report any change in room temperature, ventilation, lighting, etc.

Transport residents to & from meals/activities/outdoors/etc.

Provide residents with Reality Orientations as instructed

Pass linen.

Make unoccupied beds.

Put extra covers on beds.

Use the wristband or photo card file to identify residents before serving meals, etc., as necessary

Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc.

Place supplies/briefs in resident rooms/ common areas.

Unpack and stock supply room when deliveries arrive.

Replace trash can liners in wastebaskets

Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan.

Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.)

Return trays to dietary.

NEVER FEED THE RESIDENTS

Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.)

Serve between meal and bedtime snacks as instructed

Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident

Collect and redistribute water pitchers for weekly cleaning by dietary

Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.)

Learn and be aware of code system identifying specials needs of residents

Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.)

Greet residents and escort them to their room

Introduce resident to his/her roommate, if any, and other ...