Clinical Program Manager - (Remote in Iowa)

Essential Duties and Responsibilities:

- Supervise a designated team of unit staff

- Responsible for the training and development of unit staff

- Monitor the activities, schedules, productivity and work product results of the assigned unit

- Review clinical documentation including pending denials for each assigned staff member in real-time

- Collect QA information from assigned staff

- Disseminate policy, protocol change, and ensure implementation

- Lead regular team meetings and act as the point-person for assigned staff

- Conduct scheduled and random post-assessment home visits to ensure customer satisfaction

- Promote project image and goals through public speaking engagements and local professional presentations

- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position

- Perform other duties as may be assigned by Management

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Bachelor's degree in Human Services, Business Administration, Healthcare Administration, or a related field

- Residency in the state of Iowa required

- Minimum of 3-5 years of experience conducting clinical assessments

- Minimum 1-2 years of progressive management experience

- Proficiency in Microsoft Office applications

Preferred Requirements

- MBA or Master's degree in Social Work

- Proven ability to build, maintain, and strengthen client relationships

- Experience overseeing program operations and managing Service Level Agreements (SLAs)

Home Office Requirements

- Maximus provides company-issued computer equipment

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

- Private and secure workspace

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ based on contract value but will be commensurate with job dutie...