Customer Care Representative - In Office - LSL

Join Our Team at MTM Health!

At MTM Health, it’s more than just a ride—it’s personal.

We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.

As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.

Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.

Why MTM Health?


* Make a meaningful difference every day.


* Join a team that values your ideas and contributions.


* Be part of a company that exceeds NCQA standards for customer service.


* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.

If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!

Position Title: Customer Care Representative

Location: 16 Hawk Ridge Drive Lake Saint Louis, MO 63367

Hourly Rate: $18.00

What Will Your Job Look Like?

The Customer Care Representative is the frontline representative and image of MTM Health.  The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.

All you need for the Customer Care Representative role is:


* Must currently reside in Missouri and be able to work ON-SITE at our Lake Saint Louis Office


* 1 year of Call Center experience


* 6 months Customer Service experience


* Basic typing/computer experience with excellent navigational skills

Your Potential.

Our Mission.

At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.

We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.

Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.

Together, we thrive, push our limits, and work as team to help you reach your full potential.

We don’t talk about a better workplace – we make it happen. 

Benefits without Barriers

To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.

Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.


* Health, Dental and Vision Insurance


* Life and Disability Insurance


* 401(k) Retirement Plan with Company Match


* FSA and HSA Savings Plans


* Wellness Program with Incentives


* Voluntary & Ancillary Plans

Additional Perks


* Pay on Demand


* Paid Time Off and Holiday Pa...