Business Solutions Area Manager - Vice President

If you are passionate about leading a team and making a difference in the Business Banking sector, then a role as a Business Solutions Area Manager is for you.

As a Business Solutions Area Manager in Business Banking, you will have the opportunity to lead a dynamic team, manage a diverse portfolio, and provide world-class financial solutions.

Y ou will lead bankers in the management of a portfolio of business or Not-for-Profit clients, build relationships by providing financial education and solutions with a focus on client experience; and identify and offer capital solutions up to $500K.

Business Banking is looking for you to lead a team in managing, developing, and growing the bankers, while offering you the chance to grow professionally and make a significant impact in our company.

Job responsibilities


* Provide leadership, management, support, direction and guidance to a team of Business Solutions Bankers (BSBs) to develop deposit, cash management, and credit business; and focus on relationship-building, client experience, and risk management


* Use knowledge of banking, industry trends, and internal tools to identify, recommend, and promote solutions that best serve the client-while still working within risk parameters that protect the bank and ensure profitability of the portfolio


* Train, coach, and manage the performance of individual team members, holding all BSBs accountable for achieving business priorities with a focus on client experience.

Utilize reporting and metrics to monitor team performance, identify trends, and address or escalate issues in a timely manner


* Actively recruit and promote diversity and inclusion; maintain a pipeline of viable candidates; select, hire, develop, and retain top quality talent; and engage in Business Resource Groups and Chase Activities to show site leadership and maintain a respectful team environment


* Coach and develop a team on all aspects of managing a portfolio including relationship management, profitability, client experience, and risk management; provide expertise to a team on developing customized solutions, and help team identify solutions and resolve client issues


* Inspect and engage with team members as they plan and conduct regularly scheduled, agenda-based meetings with each client to understand their needs and goals; guide bankers in identifying the client's banking needs, analyze current product usage, and pinpoint growth opportunities through Zoom and phone engagement; and champion client engagement through screen share tools to educate, guide, and assist the client with Chase online systems


* Hold BSBs accountable for owning the client relationship-knowing where to route requests and when to connect with internal partners to ensure problems are resolved and the client's financial needs are met


* Build collaborative relationships with partners across lines of business: INK, Chase Payment Services, 401K, and Virtual Bank

Required qualifi...