Housing Management Coordinator

Housing Management Coordinator

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan

Permanent, full time role (37.5hpw)

Aldershot, Hampshire

We can’t offer a CoS for this role

Home, a place where you belong

This is a great opportunity to join our team.

As our Housing Management Coordinator, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained.

Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

Our service offers welcoming, supportive housing for people at risk of homelessness or rough sleeping, with all our referrals coming through our partners at Rushmoor Council.

What you’ll do       


* Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.


* Help our customers with housing benefit claims, making sure that these are received on their rent account.


* Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.


* Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.


* Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us

This is more than a job – it’s a place where you feel valued.

With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have


* Experience in managing a housing caseload and handle landlord and housing management duties


* Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.


* Able to take on a lead role within the team, offering guidance and support to your colleagues


* The ability to work on your own initiative, positively influencing people from all different backgrounds.


* Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Typical working pattern would be Monday-Friday 09.00-17.00, but we are open to agreeing a different working pattern with you


* Majority of your work will be on site in our service, but once you have passed Probation we can offer at least one day a week working from home.

You have the autonomy to manage your own diary.


* Able to use technology for creating and updati...