Retail Assistant Supervisor

Apply at: www.esgw.org/jobs

At times may be only “Supervisor in Charge” of entire facility.  Responsible for assuring a high level of guest and donor service.

Assists with supervision of retail and/or production activities to ensure that goals are met in production and sales.  Ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed.

Cross-training required in all aspects of Goodwill.

Performs duties according to the established Best Practices of ESGW.

Duties include, but are not limited to:


* May assist with staff meetings that improve communication, such as daily tool box talks and monthly department meetings


* Demonstrate superior guest service by handling guest transactions in a timely and courteous manner, and responding to guest complaints/concerns with a sense of urgency to see to their resolution


* Assure that cash register, transaction, and cash handling procedures are strictly followed and enforced.

Corrects any register or transaction errors according to established procedures


* Acknowledge and greet guests who come within 10 feet


* Completes or delegates tasks, as required, to bring store into compliance with “guest service” standards


* May assist with the follow-up of Store Visit Reports and/or assist in the completion of action plans


* Assist in inventory control by performing rack rolling, maintenance, and stock rotation activities


* Assists with the management of new purchased products for best possible return


* Ensures retail display standards are met


* Completes administrative tasks, which include; accurate daily/weekly/monthly reporting; opening and closing procedures, cash management, and stock on hand reporting

Requirements


* Must be available to work evenings and weekends


* Requires standing, stooping, bending, or carrying for extended periods.

Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.


* Requires tolerance to extreme changes in temperature and humidity. 


* Ability to move independently or with reasonable accommodation within the facility and community.


* Applicant must be physically and mentally able to perform all requirements of the job.


* All positions require the completion of a background check.

 Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience


* High School/Equivalent


* 0-2 years previous experience

 Job Level: Entry

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:


* Medical, Vision, Dental, and Voluntary Products


* Paid Time Off (PTO)


* 401(k) Retirement Plan + up to 4% contribution


* Tuition Assistance


* Flexible Spending + Health Savings Accounts


* 10% Discount on ESGW Services


* Employee Wellness Program


* 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organizat...