Transportation Assistant- Social Services

Turlock Nursing and Rehabilitation Center

Come join our team and start making a difference!

Establish relationships with outside vendors (Medicaid Non-Emergent Transportation) to improve access of timely transportation to and from medical appointments.

Works with the community to educate the patient population regarding alternate resources.

Works with outside medical providers and agencies in coordinating patient care, ensuring patients are provided quality health care while utilizing alternate resources to maximum capacity.

Works with appropriate staff to ensure that medical referrals are in place prior to scheduling transportation to appointment.

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Works with patients to ensure they received appropriate Yellowhawk services and understand and comply with various Facility procedures.

as requested.

Maintain confidentiality in accordance with the Yellowhawk Tribal Health Center Policy Manual, HIPAA and the Privacy Act.

Other Duties:

May assist with other functions of Social Services Office

Serve as alternate Resident Transportation Driver

Other duties as assigned.

Knowledge, Skills and Abilities:

Knowledge of health care industry.

Knowledge of Federal regulations concerning eligibility and Purchased Referred Care services.

Some knowledge of medical terminology.

Knowledge about multi-telephone operation and possess outstanding telephone etiquette.

Knowledge about patient appointment scheduling, both in-house and with outside providers.

Knowledge of Electronic Health Record (EHR) and able to work within multiple software packages.

Knowledge about Health Insurances and able to check eligibility and benefits.

Ability to multi-task answering telephones, scheduling patient appointment(s), and greeting the public,

in a professional and courteous manner.

Skilled in operating a computer.

Ability to work with other employees and contribute to a team atmosphere.

Ability to work independently at times as required.

Ability to prioritize multiple patient needs.

Ability to organize and systematically complete repetitious tasks with focus and detail orientation.

Ability to analyze problems and suggest solutions.

Ability to read, understand, and follow oral and written instructions from policies and procedures, team

members and/or direct supervisors.

Ability to effectively communicate clearly and concisely both oral and written.

Ability to establish and maintain effective working relationships with patients, staff, outside medical

providers, and the public.

Typical Physical Demands:

Requires prolonged sitting, some bending, stooping and stretching.

Requires eye-hand coordination and

manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.

Typical Working Conditions:

Work is performed in an office environment.

Involves frequent contact with staff, patients, and the

public.

Work may be stressful at times.

Contact may involve dealing with angry or upset people.

Other As...