Product Specialist

Title: Product Specialist

Location: Hybrid - 3 days per week onsite in NYC, 2 days Remote

Position Overview This role supports and elevates the Marketplace and Product teams by owning the end-to-end product setup, data integrity, and launch process, while also providing operational leadership across people, workflows, and strategy.

The Senior Product Specialist will manage product data from multiple sources, oversee execution across teams, and continuously improve systems and processes to support scale.

In addition to hands-on product creation, this role will lead day-to-day execution, mentor junior team members, and drive cross-functional alignment across vendors, creative, marketing, web, and internal stakeholders to ensure timely and accurate product launches.

Key Responsibilities Product Data, Content & Photography Management



* Own the collection, organization, editing, quality control, categorization, and upload of product data and imagery across internal systems and the website.



* Establish and enforce data quality standards to ensure consistency, accuracy, and completeness across all product records.



* Review product photography, coordinate retouching needs, and ensure assets meet brand and technical standards.

Team Leadership & Management



* Provide day-to-day guidance and oversight to junior Product Specialists or coordinators, ensuring priorities are clear and work is executed accurately and on time.



* Support onboarding, training, and knowledge-sharing for product workflows, tools, and best practices.



* Act as a point of escalation for product setup issues, helping the team troubleshoot and resolve blockers efficiently.

Project & Process Management



* Own and manage product launch timelines from purchase through live status across all channels.



* Build, document, and continuously optimize product setup and launch processes to improve speed, accuracy, and scalability.



* Use project management tools (Jira, Monday, Teams, Excel) to plan work, assign tasks, track progress, and identify risks.



* Proactively identify inefficiencies and implement process improvements across data management, vendor communication, and cross-team workflows.

Vendor & Partner Management



* Serve as the primary point of contact for vendors to gather product specifications, imagery, pricing, and availability.



* Ensure vendors meet data, timeline, and quality requirements; follow up as needed to resolve gaps.



* Coordinate partnership collections, including managing communication, preparing decks, and aligning designs and deliverables.

Cross-Functional Collaboration & Strategy



* Act as a liaison between product, marketing, creative, web, and operations teams to ensure alignment on priorities, timelines, and launch readiness.



* Partner with leadership to help define product rollout strategies and execution plans.



* Provide visibility into launch status, risks, and re...