Clinical Training Specialist (Hybrid - Remote, MA)

Essential Duties and Responsibilities:

- Create and develop training curriculum and training materials based on proven adult learning techniques.

- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.

- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.

- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.

- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.

- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.

- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.

- Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.

- Responsible for adhering to established safety standards.

- Develop solutions to a variety of problems of moderate scope & complexity.

- Contribute to the completion of organizational projects & goals.

- Communicate on complex or sensitive issues or draft responses for supervisor or manager.

- Perform other duties as assigned by management.

- Primarily responsible for content development and LMS administration, providing the most up-to-date education and information on various services and programs to clinical professionals like physicians, caregivers, and the general community.

- Strengthens relationships to ensure referrals, visibility, and program awareness

- Required to travel statewide and serve as a public-facing Program representative

- Serves as a primary point of contact and liaison for various stakeholder audiences and program leadership ensuring clear communication for information such as training registration details and process best practices through various channels, such as email, social media, in-person, and online events.

- Develops effective communications campaigns and messaging timelines that help strengthen stakeholder understanding of available program resources and reinforce various change management initiatives.

Materials may include email announcements, presentation decks, print and digital event announcements, hand-outs, flyers, and various website content.

- Assists with implementations and ongoing operations initiatives, applying effective change management strategies to promote successful adoption and execution of processes

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of rele...