VSSR

Key Responsibility

Manage assigned accounts


* Develop customer account plans to maximize business growth through assigned accounts (Platforming & Coverage Execution).


* Deploy all sales actions to maximize (farm) the installed base services with customers assigned.


* Research contact and identify/plan key initiatives


* Develop and maintain relationship with existing customer and Services Partners to identify the scope of work, estimate and sell SE Services offers to meet or exceed assigned profitable sales target


* Keep update the data of Accounts & Installed Base of the customers on bFO/bFS


* Proactively contact customers and educate them on the complete Service offers


* Utilize products/solutions/services and account management knowledge to educate customers on application advantages and the benefits that can be gained


* Secure customer satisfaction overseeing all ongoing activities with the customer


* Delivers Service proposals to customers, follows up, and closes them by interacting with the customer


* Present Services value proposition through digital platforms & webinars


* Engaging with customers on digital platforms (LinkedIn) and being an active user


* Report on order intake of assigned accounts


* Quote and close deals for SKU based standard Services offers (spare parts, renewal contracts)


* Lead sales cadence meetings with assigned services partners with focus in maximize services business in assigned accounts, develop and support sales strategies, and exceed assigned sales quota


* Report accurate monthly order forecasting


* Create new sales opportunities by analyzing

Build and manage Services Opportunity Pipeline
General


* Analyze & qualify opportunities in Bridge Front Office (Schneider's Sales force based Opportunity management tool) and secure a healthy pipeline
Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with assigned accounts.


* Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaigns, FSR leads and CCC/other sales leads


* Develop up & cross-selling between Line of Businesses service offer


* Coordinate with all the Services teams and product teams if needed, to satisfy service opportunities


* Create and manage untapped services opportunities on assigned accounts through data driven tool (Account Cockpit / DOF)


* Document all records of customer history in BFO.


* Respond on-time and on-quality to On-demand requests from the customers

Education / Skills:

Education: Bachelor /associate degree in electrical / Electronic Engineering

Experience: 1-2 years of experience on Virtual or Outside Sales experience

Soft skills:


* Sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice clear & understan...