Tier 1 Dispenser Technical Field Consultant

Tier 1 Dispenser Technical Field Consultant

Job Description

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.

You want to be part of a performance culture dedicated to building technology for a purpose that matters.

Here, you’ll work in an environment that promotes sustainability, inclusion, wellbeing, and career development while you help us deliver better care for billions of people around the world.  It starts with YOU. 

As the Tier 1 Dispenser Technical Field Consultant, you will have full ownership of the dispenser troubleshooting process for product innovation and renovation.  You are responsible for the ownership of cross-functional coordination and collaboration and will be responsible for connecting customer (Sales, DSRs, and End User) needs with internal teams (Category/Business, R&D, Quality, Legal and Regulatory) to ensure product quality, sales effectiveness, and overall business success.

The technical field consultant owns the diagnosis of dispenser problems, guide customers through troubleshooting steps, and escalates more complex issues to higher-tier internal teams.

In addition, this role leads the definition of key testing, installation, and regulatory activities for the entire Dispenser product portfolio as well as providing timely feedback to customers

In this role, you will:


* Interact with Field Sales teams, Dispenser BU and R&D, Sales, Quality, Regulatory, Installation Foremen etc.


* Be responsible for making technical recommendations, will drive cross-functional communication to solve customer issues


* Collaborate with various team members when addressing dispenser complaints.


* Travel up to 10%

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.

We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.

It’s all here for you at Kimberly-Clark.

Led by Purpose.

Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

In one of our technical roles, you’ll focus on winni...