Transactions Specialist I - Card and Statement Production / 2nd Shift

Join a team where every day brings new challenges and opportunities to make a difference.

As a Transactions Specialist I within the Card Fulfillment team, you'll play a vital role in the secure handling and processing of sensitive card inventory, supporting seamless transaction experiences for our customers.

This is an excellent opportunity to develop your skills in a dynamic, technology-driven environment where attention to detail and a commitment to security truly matter.

Job Responsibilities


* Process and clear card vault transactions, ensuring secure and accurate handling of sensitive card inventory


* Maintain the integrity and efficiency of card vault systems by following established procedures and security protocols


* Assist in the manual area with document transactions, ensuring accuracy, completeness, and timely processing


* Support the box work area by preparing, packaging, and shipping cards through manual processes, maintaining high standards of quality and security


* Respond to internal and external inquiries related to card vault, document transactions, and card shipments, providing excellent customer service


* Utilize automation tools and digital systems to optimize transaction processing and inventory management


* Escalate non-standard or complex issues to supervisors or senior team members according to established protocols


* Maintain up-to-date knowledge of card vault operations, manual processing procedures, and shipping requirements


* Accurately document all processes, transactions, and inventory movements to ensure compliance and traceability


* Participate in audits, inventory counts, and quality control checks as required


* Contribute to a safe, organized, and efficient work environment by following all company policies and procedures

Required qualifications, capabilities, and skills


* Ability to follow detailed procedures for secure data handling


* Developing proficiency with automation and digital tools


* Strong attention to detail and commitment to data security


* Basic data analytics skills


* Effective communication and customer service skills


* Ability to work collaboratively in a team environment


* Willingness to learn and adapt to new technologies


* High school diploma or GED required


* Ability to sit, stand, walk, and occasionally lift up to 50 pounds


* Commitment to maintaining confidentiality and compliance standards

Preferred qualifications, capabilities, and skills


* Beginner-level skills in conflict resolution and process improvement


* Experience working with cross-functional teams


* Interest in automation and process optimization

Schedule: Monday, Thursday, Friday and Saturday, 10:30 am - 9 pm

Shift differential: 10%

This position may require you to work non-traditional hours and/or additional hours as business needs arise.

Work schedule might be subject to change.

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