Strategy & Transformation - Intelligent Solutions Strategy Associate

Join a strategic team at the forefront of enterprise AI transformation! The Intelligent Solutions Product Strategy team defines adoption strategy for cutting-edge business transformation technologies across JPMorganChase, spanning three domains: Business Process & Decision Management, Intelligent Automation, and Workflow Automation.

We are driving the firm's evolution from rules-based automation to AI-enhanced capabilities that automate complex business processes and decisions.

In this role, you'll operate at the intersection of strategy, technology, and change management-partnering with executive sponsors, business transformation leaders, and technology product owners to evaluate emerging capabilities, design adoption frameworks, and accelerate value realization.

If you're energized by the opportunity to shape how a global institution harnesses automation and AI to transform operations, this is your platform to drive impact.

As a Strategy & Transformation - Intelligent Solutions Product Strategy Associate within the Chief Administrative Office, you will enable enterprise-wide adoption of business transformation technologies across three strategic domains: Business Process & Decision Management (process mining, modeling, simulation), Intelligent Automation (robotics, document processing, data transformation), and Workflow Automation (low-code/pro-code platforms, email automation).

You will drive governance and alignment on strategy for a set of capabilities, define learning and enablement to support growth, and track and optimize adoption.

Your work will span evaluating next-generation AI enabled capabilities including agentic automation, coordinating proof-of-concept initiatives with internal and external technology partners, and developing executive communications that articulate strategic value.

This role offers exposure to 10+ platforms (vendor and internally developed), collaboration with senior business leaders, and the opportunity to influence how the firm deploys AI-driven solutions.

Job Responsibilities


* Develop a deep understanding of business transformation technologies spanning process insights (mining, modeling), intelligent automation (robotics, document processing), and workflow orchestration, and their applications to financial services operations, controls, and customer experience


* Design and execute strategic initiatives to accelerate adoption of business transformation technologies across multiple business lines, including proof-of-concept evaluations of emerging AI capabilities such as agentic automation and AI-enhanced development tools


* Produce executive-level communications including strategic presentations, product updates, and thought leadership content that articulate business value and drive senior stakeholder engagement


* Coordinate cross-functional alignment with internal technology product teams and external vendors to evaluate platform roadmaps, influence feature prioritization, and integ...