Temporary Manager, Workers Compensation

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

The Manager, Workers Compensation will lead the strategy and execution of GXO's workers compensation program.

This role will be responsible for building processes in partnership with GXO's third party Workers Compensation Administrator and Risk Management, developing a holistic workers compensation approach in collaboration with various functional units (including Human Resources, EHS, Finance, Risk Management, Operations, etc.), and directly with GXO clients to develop processes that enables employees to receive adequate care after sustaining a workplace injury, business continuity while an injured employee is unable to work, and return to work requirements such as fitness for duty.

This is a temporary position expected to last for the duration of a planned leave period.

The assignment length may vary based on business needs.

What you'll do on a typical day:


* Assists in development and measurement of annual objectives and key results (OKRs), Quarterly Targets, and Key Performance Indicators (KPIs) (including leading and lagging indicators) to ensure program objectives, tied to claim initiatives or strategies, are being met.

Recommends strategies to meet or exceed goals.


* Tracks, analyzes, and reports on key performance metrics and OKRs.

May use data visualization tools to further illustrate key insights.

Will communicate gaps, trends, or observations to leadership.


* Supports the senior leadership by evaluating monthly, quarterly, and annual performance of vendors and subcontracted vendors through cost-benefit, feasibility, and trending analyses.

Supports leadership by translating findings and providing actionable insights and recommendations for operational enhancement.


* Analyzes industry benchmarks and drafts reports for use in evaluating comparative program performance.


* Oversees and analyzes Return-to-Work performance against Workers Compensation strategy and ODG best practice guidelines to ensure optimal outcomes and to identify program gaps.

Works closely with various business partners to develop initiatives to close gaps and increase temporary transitional duty utilization.

Will lead process flow design and analysis on the integrated return-to-work (RTW)program.


* Works with and supports the Director, EHS and VP, Environment Health Safety and Quality refining return-to-work (RTW) standard operating procedures (SOPs) for both Workers Compensation and Injury Benefit Programs.


* Manages the Litigation Platform which includes evaluating defense counsel outcomes and providing recommendations to leadership on the basis of Li...