Analyst, Systems

Join a great place to work with MissionSquare, a financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees.

Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees.

We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts.

We strive to make the administration of retirement programs as easy and cost-effective as possible.

We have an extraordinary talent base and invite you to consider joining MissionSquare.

$85,660.00 - $137,060.00

The Analyst, Systems is a member of MissionSquare's Technology team supporting next generation technology applications.

The Analyst plays a critical role in bridging the gap between business requirements and technical solutions.

This position works closely with end-users, business stakeholders, and development teams to ensure successful implementation of applications related to Marketing and Sales.

This role involves translating business needs into product requirements, analyzing technical solutions, and documenting functional designs.

Essential Functions for this role include:



* Gather and validate business requirements using interviews, workshops, and prototyping techniques.


* Translate business requirements into functional and technical specifications using process modeling, business rules, and use cases; provide recommendations for solution design.


* Develop test plans and scripts; execute functional testing; act as liaison during UAT; support implementation activities including data migration.


* Analyze and troubleshoot production issues; identify root causes and recommend remediation; create and maintain technical documentation.


* Administer and configure Marketing and Sales technology platforms; ensure system integrity and user access compliance.


* Analyze and interpret data to deliver actionable insights for stakeholders and support data-driven decision-making.


* Performs other duties as assigned

If you have the following skills, we encourage you to apply:



* Bachelor's degree preferred in Information Systems, Engineering, or other related discipline.

Equivalent combination of education and work experience.


* Minimum of 3 years of experience, preferably supporting Sales and Marketing technologies.


* Adobe Marketo certification is a plus.


* Experience with agile software development methodologies and experience using Jira Software or similar toolsets


* Expert use of analysis, documentation, and presentation tools, such as Microsoft Word, Excel, PowerPoint, Visio.


* Strong technology experience coupled with excellent communications skills and an ability to partner with stakeholders to design technology solutions.

Proven track record of ...