Sales Coordinator

About Us

Welcome to Hotel Crescent Court, where historic charm meets modern luxury.

Our mission is to provide an unparalleled hospitality experience where tradition blends seamlessly with contemporary comfort, enriching each guest's journey with Dallas's rich culture.

Nestled in the heart of Uptown Dallas, our hotel invites guests to indulge in our world-class spa, renowned dining options, and serene pool, all just steps away from the city's arts, shopping, and entertainment districts-and the iconic trolley.

Following a transformative $30 million renovation, Hotel Crescent Court epitomizes the pinnacle of Texas luxury living.

For our associates, we offer an environment that fosters growth, development, and excellence.

At Hotel Crescent Court, we prioritize your well-being so you can focus on delivering exceptional experiences for our guests.

From complimentary parking and meals during shifts to monthly associate celebrations, we provide an array of perks to ensure a rewarding and fulfilling workplace.

Joining our team means becoming part of a legacy of hospitality where your potential is nurtured, and your contributions are celebrated.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist the Sales Team in the administrative functions required for effective hotel sales and management.

Essential Duties and Responsibilities


* Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence.

Take booking inquiry information via phone and prepare proper paperwork.


* Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents.


* Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner.

Exercise decision making skills to direct caller's request.

Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.


* Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff.

Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building.

Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.


* Handle individual reservations for VIP clients.

Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.


* O...