Supervisor, Field Operations

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably.

What sets us apart is our expertise, experience and commitment.

Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Overview

Direct and manage all activities of Welding Field Service operations at assigned service facility, in compliance with approved policies, and execute business development and improvement plans / initiatives.

Key Responsibilities

Primary duties may include, but are not limited to:


* Demonstrate TDW Safe.


* Ensures HSE policies and procedures are followed, and the facilities comply with company, local, and governmental safety regulations.


* Actively supports the Corporate HSE initiative by holding regular HSE meetings, maintaining a safe work environment, and promoting the use of PPE and safe work habits for employees, in compliance with the Corporate HSE plan.


* Participates in emergency drills, training, and planning, leading efforts where and when needed.


* Reports incidents and near misses (TDW Now), participates in investigations, and initiates corrective actions as necessary.

Participates in shop and field visits, capable of 5 Why and Root Cause analysis.


* Ensures compliance with established quality control/assurance procedures, while staff is performing field work, and addresses issues with internal and external personnel.


* Communicates quality-related feedback and drives the use of Non-Conformance Reporting (NCR).


* Manages and leads safety and quality continuous improvement initiatives.


* Assists in the development and implementation of the operational business plans, strategies and organization design that are consistent with short- and long-term objectives of TDW.


* Ensures compliance with OSHA, DOT and other regulations.


* Directs all equipment maintenance, shipments, and inventory management, ensuring streamlined work actives and successful job execution,


* Provides technical information to customers and maintains a high level of customer satisfaction.


* Ensures accurate and timely submission of all field reports/paperwork, time sheets and expenses ensuring alignment to company policy and practice.


* Ensures that employees are properly trained, and necessary certifications are kept up to date.


* Formulates and manages operating budget and executes capital plan to maximize return on investment.


* Drives a high level of customer confidence by providing technical support, understanding their needs, and developing best practices to drive successful customer satisfaction.


* Prepares monthly reports to management regarding Service Center activities, operations, and continuous improvement and business development opportunities.


* Leads continuous improvement processes within the team.


* Assists in business developm...