Deal Desk Coordinator

Tricentis has expanded rapidly since its founding in 2007.

Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world.

We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.

Now, we are expanding our footprint here in Manila, Philippines! Join the market leader in continuous testing and quality engineering. 

We are looking for a Deal Desk Coordinator who will participate to bring our business and talented team to the next level.

The role will be in EMEA/APAC Deal Desk team and is reporting to the EMEA/APAC senior Deal Desk Manager based in UK.

The successful candidate will be comfortable helping and building the existing strong and successful culture and relationships with key business partners and Renewals teams.

This position will need to work late APAC-Singapore working hours / more overlap with EMEA- working hours and will focus on Renewal business.

Responsibilities


* Ensure compliance with published sales and business approval policies


* Administer deals desk functions including, but not limited to: creation of price quotes, business approvals, processing/filing paperwork, distributing opportunities to Billing team for processing


* Partner with the Renewal sales organization to problem solve and process quotes/paperwork


* Work cross functionally, collaborate and build proactive & positive relationships with peers, managers, sales operations, shared services, and account teams to ensure consistency within processes.

Determine best practices, and work efficiently to help facilitate deal approvals/closure


* Contract Management (obtaining signatures vis DocuSign, filing countersigned paperwork)


* Manage end of month and end of quarter bookings process

Qualifications


* 3-5 years of experience in a global Finance, Revenue, SalesOps or Deal Desk role; software industry experience preferred


* A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles


* Strong business acumen with excellent communication skills - verbal and written in English


* Adept at business partnering and working with cross functional teams, building meaningful business relationships along the way


* Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task, able to work in a global team


* Able to adapt to a constantly changing environment


* An ability to operate independently with limited direction/supervision


* Experience in negotiating and managing deals in a direct and channel environment


* Proficient in Salesforce.com quote to order process

Personal Qualities


* Outgoing and comfortable building cross-functional relationships


* Accurate and efficient


* Comfortable with organizational changes in a fast-moving environment


* Demonstrate good judgment in solving problems as well as ...