Business Transformation Associate

Job Description

Are you ready to shape the future of client banking and business technology? Join a dynamic team driving innovation and transformation across global markets.

This is your chance to make a real impact by enhancing client experiences and streamlining business processes.

Work alongside talented professionals, leveraging cutting-edge technology and automation.

Be part of a collaborative environment where your ideas and contributions matter.

As a Business Transformation Associate within the Product & Transformation team, you play a pivotal role in supporting business growth and delivering outstanding client and employee experiences.

You will collaborate with colleagues across regions, helping to develop smarter, more efficient processes that make a tangible difference.

Your work will empower teams to deliver exceptional service and drive meaningful change within the organization.

Job Responsibilities


* Execute day-to-day activities related to analysis, project management, and delivery of transformation initiatives.


* Scope problems, identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact


* Conduct quantitative analysis to scope, design, and measure performance of transformation initiatives.


* Collaborate with product and technology development teams across domains, utilizing agile methodology for client journeys and persona planning.


* Support the roadmap for roll-out and adoption of new initiatives and capabilities across clients and employees.


* Develop and deliver content to periodically update executive management, leadership, and stakeholders across lines of business on roadmap, delivery milestones, and change management.

Required Qualifications, Capabilities, and Skills


* 2+ years of experience in financial services, consulting, technology, or a related discipline.


* Strong verbal, written communication, and presentation skills; ability to articulate and tell a compelling story.


* Proven ability to partner with cross-functional teams to achieve results.


* Experience in data analytics and data mining techniques, leveraging insights to drive transformation objectives.


* Ability to support and develop interview campaigns, working sessions, and presentations.


* Demonstrated experience working on transformation initiatives end-to-end, delivering business objectives through process change and digital solutions.


* Knowledge of process re-engineering, end-to-end process mapping, diagnosing business imperatives, and driving change.


* Bachelor's degree in Science, Business Administration, or related field.

Preferred Qualifications, Capabilities, and Skills


* Experience with project management, product development, or transformation initiatives.


* Experience supporting global teams or stakeholders across multiple regions.

JPMorganChase, one of the oldest financial institutions, offers inn...