Clinical Support Lead (PIP)

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs.

Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support.

Essential Duties and Responsibilities


* Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path.

Able to identify trends and risks from available MI.


* Providing structured support for new entrants in line with business need.

Providing analysis and clinical intervention to support HPs through their journey to approval.

To monitor audit grade run.

To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage.


* Ensuring all HPs complete required CME and mandatory training in a timely manner.


* To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively.


* To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework.

To ensure regular checks are completed and an action plan of support implemented as needed.


* To complete audit/assessment/advice as determined by the business need.


* To maintain personal approval in specific discipline i.e.

completing F2F assessments and audit within the required time frame.

Key contacts & Relationships

Internal

Service Delivery Manager
RSDMs/CDMs
Head of PIP Clinical & Operations
Audit CSLs
Trainers

External

Stakeholder meetings as required
Engagement with DWP as and when required

Qualifications & Experience

Essential



* Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic)


* Competent Disability Analyst


* Worked as a competent health professional for a minimum of 1 year


* Approval and consistent performance in key PIP tasks


* Able to deliver productivity and quality standards agreed between the Maximus and the Department


* Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus


* Creating and executing ac...