Inside Sales Specialist

About Us:

How many companies can say they've been in business for over 179 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Dublin, CA

What's the role?

The Inside Sales Specialist generates incremental revenue, by means of inbound and outbound calls, through the sale of Service Agreements.

Future responsibilities may include sales of product add-ons including, but not limited to optional software.

The Inside Sales Specialist has wide-range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

Sound Interesting?

Here's what you'll do:


* Contact the purchasing point-of-contact, furnishes product cost benefits, ROI information and provides follow-up through close of sales to meet established sales targets.


* Negotiates final pricing and terms with purchasing point-of-contact.


* Demonstrates strong verbal and written communication skills through business planning and customer presentations.


* Collaborates with field sales and service to drive new service business, existing renewal and warranty extensions, and product feature add-ons.


* Assess customer needs and proposes solutions to meet those needs to close sales.


* Expected to write sales presentations and review customer needs based on age of equipment and financial exposure.


* Accurately forecasts business in a defined territory


* Maintain records of customer contacts in a CRM database.


* Provide on-going updates to field service and sales personnel regarding sales opportunities, customer concerns, and other relevant information, to facilitate new business.


* Keep updated records of win-loss sales events.


* Maintain up-to-date knowledge of product offerings, marketing programs and promotions.


* Provide input for developing training curriculum and training tools including, but not limited to, self-learning and web learning


* Meet and exceed minimum department call volume standards and department metrics.

Additional Responsibilities:


* Will be expected to offer guidance to other personnel, and lead teams and projects.


* Promote effective communication channels with both Field and in-house staff to facilitate the efficient day-to-day execution of job responsibilities


* Recommends changes to sales str...