Housing Management Coordinator

Housing Management Coordinator

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan

Fixed term 6 months, full time (37.5 hpw), Mon-Fri 9-5 

Harlow, Essex

We can’t offer a CoS for this role

Home, a place where you belong

As our Housing and Property expert, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained.

Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts

What you’ll do


* Working with our Independent Living over 55 customers


* Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies whilst ensuring that we are health and safety compliant.


* Help our customers with housing benefit claims, making sure that these are received on their rent account.


* Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.


* Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales.

Why join us

You’ll join Carol and Julie, along with our 11 Housing Management Coordinators in the wider team, we’re super passionate about what we do! Be part of one of the UK’s top 10 Great Places to Work!

You have


* Experience in managing a housing management caseload and overseeing landlord and housing management duties


* Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.


* Able to take on a lead role within the team, offering guidance and support to your colleagues


* The ability to work on your own initiative, positively influencing people from all different backgrounds.


* A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Flexible working hours between 9am and 5pm Mon-Friday


* Based at our service in Harlow you’ll spend your time ensuring the building is safety compliant, repairs are reported and completed, supporting customers via welfare calls and rent queries and arrears.


* Able to use technology for keeping Health & Safety files up to date, making benefit claims and doing tenancy signs ups.


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage!


* You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?


* 34 days leave, rising to 39 (this includes bank holidays and a ‘me’ day).


* Health cash plan saving you from £1140 per annum.

We’ll cover your costs (and ki...