Technical Writer

Schneider Electric is seeking a dynamic and experienced Technical Writer

(US, UK, France)

We are a purpose-driven company helping organizations accelerate their sustainability transformation.

Our software empowers businesses to measure, manage, and improve their environmental and social impact.

As we grow, we're looking for a passionate Technical Writer to help us scale our knowledge ecosystem and ensure our teams and customers have access to clear, actionable, and up-to-date information.

For this U.S.

based position, the expected compensation range is $120,000 - $125,000 per year, which
includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United
States.

Our salary ranges are determined by reviewing roles of similar responsibility and level.

Within
the salary range, individual pay is determined by several factors including performance, knowledge, job related skills, experience, and relevant education or training.

Schneider Electric also offers a
comprehensive benefits package to support our employees, inclusive of medical (with member reward
points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits)
flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including
service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the
first year of employment based on start date), opportunity to purchase company stock (eligibility
depends on start date), and military leave benefits.

You must submit an online application to be considered for the position.

The Company will accept applications on an ongoing basis until the position is filled.

What will you do?

As a key contributor on our energy & sustainability software team, you will be responsible for the following:

Technical Writing


* Write, edit, maintain FAQs, and help guides.



* Collaborate with product managers to capture tacit knowledge and translate it into structured content.



* Ensure documentation is accurate, up-to-date, and aligned with product releases.

Collaboration & Enablement


* Work closely with the Knowledge Base team to refine strategic direction to meet the needs of internal and external users.



* Help define documentation standards, taxonomy, and governance processes.



* Partner with Product and Engineering to document new features.



* Promote knowledge sharing across Product, Engineering, Customer Success, and Sustainability Experts.



* Support Customer Success and Support teams with self-service content.



* Train internal teams on knowledge management best practices and tools.

Tooling & Systems


* Regular use of and maintenance of knowledge base platform (e.g.

Zendesk Guide) and content within.



* Track and report on documentation usage, gaps, and effectiveness.



* Make use of internal resources, including A...