PREMIER Dispute Review Internship

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back.

This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities.

We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities.

The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace.

We believe in investing in our employees, their families and our communities.

Job Description:

Location: Sioux Falls
Shift: Monday – Friday 8:00am-5:00pm
Job Status: 90-Day Internship
Company: PREMIER Bankcard and First PREMIER Bank

About the Internship
Dispute Review Associates support our Customer Service, Security, and Chargebacks departments in providing dedicated and exceptional service to resolve fraud and billing dispute inquiries on inbound calls.

The Dispute Review intern will assist with department audits, assist with department contests, and participate in other small projects as they come up within the department. 

About PREMIER Internship Program
With a paid internship at First PREMIER Bank and PREMIER Bankcard, you’ll be learning from one of the nation’s strongest financial organizations.

PREMIER's robust internship program is designed to give students hands-on experience in a variety of areas in the financial industry.

 

PREMIER Interns work on real projects, serve our customers, and solve problems.

Our goal is to provide PREMIER interns with experiences that will benefit them in their future careers.

Build your resume, make important professional connections, and have a fun while you learn from the 13th largest ACH originating bank and the 9th largest issuer of Mastercard credit cards.

Job Duties and Responsibilities 


* Participate in various Intern activities, training events and networking opportunities.


* Complete given tasks, contribute to team collaboration and provide feedback.


* Perform system data entry and maintenance as assigned.


* Review account/application information and cardholder correspondence to determine if fraud or billing dispute has occurred. 


* Receive and investigate information from other departments regarding suspected fraud or billing dispute. 


* Perform appropriate account maintenance to ensure accurate monetary adjustments are given. 


* Perform adjustments, reinstatements, and clos...