Service Technician I

Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.

Supervision Responsibility:

None     

Essential Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.

The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.


* Perform repairs on the full line of Dri-Eaz equipment.  Predominantly air movers and dehumidifiers.


* Ensure that turnaround time on repairs meet requirements.


* Document condition of items received for repair.


* Troubleshoot equipment received for repair.


* Provide repair quotes for non-warranty repairs.


* Obtain customer approval for non-warranty repairs and/or disposition of product should the repair declined.


* Repair & package warranty and non-warranty equipment.


* Processing replacement orders for repaired equipment being sent back to customers.


* Deliver repaired equipment to shipping department.


* Process spare parts orders and service inventory counts.


* Package repairs for return shipment.


* Inspect, repackage, and credit items returned for credit.


* Performs other related duties as assigned.

Minimum Qualifications

The requirements listed below are representative of the education, experience, certification and/or licensure required.

An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.

Education and Experience  


* High School Diploma or GED required.

Service Technician I

Service Technician I is the entry-level classification in the Service Technician series and is intended for individuals with a minimum of six months of mechanical experience.  As experience and proficiency are gained, assignments will become more varied and difficult; supervision becomes more general rather than direct. 

This level requires knowledge and competent demonstration of the following within six months of hire: 


* Demonstrates knowledge of diagnostics procedures, troubleshooting and use of tools required for position.


* Performs repairs with minimal supervision.

This level requires the following certifications be initiated within six months of hire: 


* None

The Service Technician I receives close instruction or assistance and is fully aware of the operating procedures and policies associated with the department.

Hiring Range

Between $22.00 – $25.25 per hour

Benefits

Legend Brands offers an ...