Quality Supervisor

How You Will Make an Impact

The Quality Supervisor is responsible for the daily oversight and process effectiveness of quality assurance systems.

They will engage and implement policies and procedures that improve quality awareness, controls, and accountability.

In addition, this position will ensure that components are being tested, repaired, and overhauled in accordance with the appropriate technical data, as well as enforce a high standard of cleanliness and functionality not only of the parts inspected, but also in the workplace.

The Nuts and Bolts

Maintain the corrective/preventive action program, inclusive of tracking status of open actions, receiving and reviewing responses, working with departments for accurate completion and periodic reports and metrics

Monitor, evaluate and assign corrective actions to appropriate department heads for completion, as well as follow through and verify the solutions by auditing the efficiency of corrective actions

Assist and/or develop, monitor, and evaluate quality PDCA's as directed by management

Report ongoing activities to management and keep the company continuous improvement efforts on track

Collect and analyze critical quality data, metrics, KPI's, etc.

Provide monthly reports on problem areas (Pareto, Trend, etc.) to management

Assist Quality Manager in the development of Surveillance Plans in all departments within the plant

Develop internal process audits for all areas of focus in each department per senior management

Conduct internal process audits for all areas of focus in each department within the plant

Train quality team members on the proper internal process auditing process and techniques

Work with engineering, continuous improvement, and operations to help improve products and process using DOE, PFMEA, SPC, 6 Sigma tools

Develop critical to quality standards and procedures to sustain a high-level quality product

Develop quality documents which are consistent with all other documentation regarding uniformity, to support the organizational effort to implement a strong Quality Management System (QMS)

Direct and support quality team members engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products

Direct and support rework team members to ensure a high level of quality product is delivered, and ensure the department meets or exceeds daily objectives

Plan, promote, and coordinate training activities related to product quality and reliability

Skills and Abilities:

Knowledge of Quality Systems and auditing of those systems

Possess excellent project management and prioritization skills

Proficient in developing and leading statistical sampling plans

The ability to work collaboratively with others toward mutual objectives

Excellent listening and communication skills

Ability to establish and maintain new systems and processes

Proficient in the operation of computers, Microsoft Office Products, and other related sof...