Technical Supervisor, Lab Services

Job Purpose/Summary: The Technical Supervisor of laboratory services is responsible for staff workflow optimization and productivity as well as the day-to-day supervision of the laboratory testing personnel.

The Technical Lab Supervisor is also responsible for providing technical expertise in high complexity testing in laboratory developed test validations in areas such as molecular diagnostics, molecular infectious disease and/or immunology.

What You'll Do


* Supervise high complexity testing personnel


* Provide direction to staff -optimizing workflow and productivity


* Coordinate schedules to assure maximum efficiency and equal distribution of workload


* Serve as primary contact for high complexity laboratory employees, provide department orientation, coordinate training, and ensure that all necessary procedures and courses have been assigned


* Ensure training is complete and adequate prior to clearing new employees for autonomous work


* Engage, develop, and encourage staff to reach full potential


* Assist/conduct ongoing assessments and annual performance evaluations of testing personnel


* Complete competency assessments on time


* Assists laboratory administration and quality assurance with regulatory requirements, including but not limited to policy/procedure review, revisions, and compliance, adherence to safety regulations, and employee file maintenance


* Identify issues.

Develop, assist, and/or conduct process improvement activities


* Perform duties of a high complexity medical laboratory scientist/ technician


* Stay current on and adhere to all laboratory policies and procedures


* Properly document all deviations and/or corrective actions taken per laboratory policy


* Demonstrate competency at least annually as outlined by laboratory procedures


* Ensure laboratory compliance with CAP and other regulatory organizations by participating in proficiency testing in accordance with laboratory procedures


* Understand an perform studies to ensure all regulatory requirements are met at predefined intervals


* Assist in preparing for and participating in inspections/audits as needed


* Exercise good documentation practices in accordance with laboratory policies


* Uphold CTI's mission and values through accountability, innovation, integrity, quality, and teamwork


* Other duties as assigned by management

What You Bring


* Ability to work in a regulated environment


* Ability to follow procedures with great attention to detail


* Ability to effectively communicate


* Ability to think critically and problem solve basic issues


* Ability to prioritize and drive results with a high emphasis on quality


* Ability to supervise personnel in situations of high stress levels


* Ability to multitask with excellent attention to detail



* Bachelor's degree in chemistry, biological, clinical or medical laboratory science, or medic...