Housing Management Coordinator

Housing Management Coordinator

Salary £25,838 per annum and great benefits including Health Cash Plan

Permanent, full time (37.5 hpw)

Cheltenham, Gloucester and Midlands

We can’t offer a CoS for this role

Home, a place where you belong

This is a great opportunity for a Housing Management Coordinator to join our team here based in Cheltenham and Gloucester as well as across the Midlands.

As our Housing and Property specialist, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained.

Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What you’ll do


* Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.


* Our customers have a range of support needs depending on the type of property they live.


* Help our customers with housing benefit claims, making sure that these are received on their rent account.


* Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.


* Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms and properties within set timescales.

Why join us

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Experience in managing a housing management caseload and overseeing landlord and housing management duties


* Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.


* Able to take on a lead role within the team, offering guidance and support to your colleagues


* The ability to work on your own initiative, positively influencing people from all different backgrounds.


* Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Flexible working hours (or we’re open to agreeing a work pattern with you).

Working Monday to Friday 09:00-17:00, you will manage your own diary


* Based at our service in Gloucester you’ll spend your time travelling around the properties in our patch, predominantly in Gloucester but you may need to support your colleagues in Cheltenham or other properties in the Midlands.


* Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,


* To get from A to B, you’ll need a valid ...