Housing Assistant

Housing Assistant

Barnet and North-East London

Permanent, full time (37.5 hpw)

Pay £13.85 per hour, (Salary £27,082 per annum) plus great benefits including Health cash plan! 

Home, a place where you belong

This is a great job opportunity to join Home Groups awesome housing team in Barnet and North-East London.

You’ll be the face-to-face customer support to our communities.

If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!

Typical day 


* Getting to know our communities through visibility on the estates engaging with customers.


* Supporting our housing managers to look after their patches, improving our local neighbourhoods.


* You’ll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.


* You’ll carry out and record the routine safety and compliance checks in our buildings and communities.


* You’ll also manage the admin updating records, ordering, and arranging payment for works to be done.

You’ll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK!

You bring


* An appreciation that this is a role where you’ll spend much of your time lone working in our local estates.


* A self starter attitude, you’re proactive and well organised, able to work on your initiative.


* A real passion for delivering excellent customer service and a genuine desire to help your customers.


* Confidence working collaboratively with colleagues in other parts of the business and external partners


* An understanding of housing management, housing law and universal credit would be ideal, but they’re not deal breakers!


* The ability to use technology to navigate our systems and update customer records

We cannot offer sponsorship for this role.  

What’s in it for you?


* 34 days leave, pro-rated (including bank holidays and a “me day”)


* Paid time off for volunteering


* Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)


* Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies


* Career path with development and an excellent training package


* Excellent benefits and rewards including supermarket discounts and travel expenses 

Colleagues really matter to us, that’s why we’re the 10^th Best place in the UK for Wellbeing.

Our team

Looking for a job where you really belong? Where you can be, well you!  Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers.

You’ll join Jackie's team, who come from different walks of life and are here to support you as you make yourself at Home! 

Job details


* To get from A to B, you’ll n...