Modern Workplace Solutions Manager

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Position Summary

The Modern Workplace Solutions Manager is responsible for defining the strategy, architecture, and governance of enterprise workplace technologies that enable secure, collaborative, and productive work environments.

This role focuses on strategic planning, solution design, and stakeholder alignment, ensuring that identity, collaboration, mobility, and endpoint solutions meet business objectives and compliance requirements.

The manager provides leadership and direction to technical teams and partners but does not perform day-to-day execution.

Key Responsibilities:

Identity and Access Management (IAM)



* Define IAM strategy and governance frameworks to ensure secure, seamless access.  


* Establish standards for SSO, MFA, and role-based access controls.  

Collaboration and Communication Services



* Develop the vision and roadmap for enterprise collaboration platforms (e.g., Microsoft 365, Teams, SharePoint).  


* Set governance policies for usage, compliance, and lifecycle management.  

Device and Endpoint Management



* Define standards and policies for endpoint security, compliance, and lifecycle.  


* Oversee strategic direction for device management platforms (e.g., Intune, SCCM).  

Mobility and Remote Work Enablement



* Create strategies for secure mobile and remote work solutions.  


* Ensure alignment with user experience and security requirements.  

Solution Engineering & Architecture



* Provide architectural oversight for modern workplace solutions.  


* Approve designs and ensure interoperability across systems.  

User Experience & Adoption Strategy



* Define user experience principles and adoption frameworks.  


* Partner with change management teams to drive engagement.  

Strategic Planning and Roadmapping



* Develop and maintain a multi-year roadmap for modern workplace technologies.  


* Align initiatives with business priorities and emerging technology trends.  

PHYSICAL DEMANDS AND WORKING CONDITIONS: 

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

SUPERVISION:  

May be responsible for the direct supervision of various levels of Enterprise Systems staff. 

  

EDUCATION:  

Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred).  

EXPERIENCE AND REQUIRED SKILLS:            



* 7+ years in IT strategy, architecture, or digital workplace leadership roles.  


* Deep knowledge of Microsoft 365, IAM, and endpoint management frameworks.  


* Cert...