Case Manager

Description

SCOPE OF ROLE

Reporting to the Supervisor and Manager, Behavioral Health Services, the Qualified Mental Health Specialist (QMHS) operates primarily in the community and will be key in the development and execution of client treatment plans.

You will provide clients and their families with ongoing community support resources including transportation for access to identified resources.

The QMHS acts as an outstanding subject matter expert related to client needs and will foster positive relationships to all clients, their families, and Signature Health team members.

HOW YOU'LL SUCCEED


* Diligently develop, prepare and present treatment program work material to clients.


* Plan, coordinate, and provide reliable transportation to clients to access identified resources as part of their treatment plans.


* Maintains clear communication and professional boundaries with all clients.


* Act as a subject matter expert and provide support in accessing and developing a sober support network.


* Collaborates effectively with a client's treatment team.


* Create an outstanding experience for both adult and child clients (SMD/SED, CD/Dual DX) by identifying support needed in the following areas: educational, medical, vocational, housing, and daily living skills resulting in clients to be successful in their communities.


* Encourage, monitor, and follow-up on client engagement and participation in all treatment plan activities.


* Provide clinically appropriate transportation for clients to and from medical and behavioral health appointments, community resources, and other essential services, ensuring safety, professionalism, and punctuality.


* Serve as a liaison with in-patient units.


* Maintain client charting electronically in accordance with Medicaid, ODMHAS, CARF and professional standards.


* Assist in crisis intervention and prevention in the community.


* Participate in community outreach.


* Participates in all quality assurance and utilization review activities.


* Responsible for and completes all productivity/documentation requirements.


* Participate in all assigned staff meetings and staff development programs.


* Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.


* Demonstrate the ability to work efficiently, meeting workpace expectations (i.e.: productivity)


* Other duties as assigned.

Requirements

KNOWLEDGE & EXPERIENCE


* High School Diploma or equivalent required.


* Valid unencumbered Ohio driver's license and proof of driver's insurance required.


* American Heart Association (AHA) Basic Life Support (BLS) certification required.


* Bachelor's Degree in related social services field preferred.


* 1-3+ years of previous case management or relevant experience preferred.


* CDCA preferred.


* Strong computer skills with Microsoft, Excel, etc.


* Knowledge of the community,...