Learning Data & Analytics Sr. Advisor - Evernorth Health Services - Hybrid

Position Summary

The Sr.

Advisor, Learning Data & Analytics plays a critical role in transforming learning data into actionable insights that inform strategy, improve program effectiveness, and demonstrate business impact across Sales and Account Management Learning & Development (L&D).

This role designs, manages, and interprets data collection processes that span the learning ecosystem-including Allego, Salesforce integration, LMS systems, and survey tools-to measure learning engagement, behavior change, and performance outcomes.

Partnering across the L&D and GTM organizations, the Sr.

Advisor ensures that metrics align to Kirkpatrick's 4 levels of evaluation (Reaction, Learning, Behavior, and Results) and evolve toward predictive analytics that inform readiness and performance improvement.

Key Responsibilities

Learning Data Strategy & Governance


* Develop and manage the overarching data and analytics framework for the L&D organization, ensuring alignment with strategic priorities and business outcomes.


* Define key performance indicators (KPIs) for learning effectiveness, engagement, readiness, and performance impact.


* Partner with L&D leadership to create and maintain a learning scorecard that communicates results across all four Kirkpatrick levels.


* Establish data governance standards and ensure consistency, accuracy, and integrity across systems and reports.

Data Collection, Integration, & Analysis


* Consolidate and analyze data from multiple sources, including LMS, Allego, Salesforce, survey platforms, and operational dashboards.


* Use advanced analytics (e.g., trend analysis, correlation mapping, and data visualization) to surface insights that inform L&D priorities and decision-making.


* Support automation and integration of data pipelines in partnership with HR Analytics, Business Operations, and Technology teams.


* Identify and track learning adoption and impact trends across regions, business units, and programs.

Insights & Reporting


* Design and maintain visually compelling dashboards and reports that provide real-time visibility into learning engagement and impact.


* Translate complex data into clear, actionable insights for L&D leaders and business executives.


* Present findings to senior stakeholders to demonstrate learning ROI and influence strategic decisions.


* Continuously refine reporting models to enhance storytelling, accessibility, and alignment with evolving business needs.

Collaboration & Partnership


* Partner closely with the Sr.

Manager, Curriculum Design & Experience to ensure learning analytics inform program design and delivery.


* Collaborate with the PMO & GTM Readiness function to assess learning adoption and performance readiness related to new product launches or GTM initiatives.


* Work with the Learning Strategy and Leadership Development teams to measure behavior change and leadership capability growth.

Qualifications


*...