HR MADO Technical Operations

HR MADO Technical Operations

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Responsible for the design, implementation and maintenance of human resources administration and activities associated with employee information, retrieval capabilities and support.

Processes HR data according to 'the company' policy and legal requirements, consults on HR processes and implementation, and is responsible for end-to-end HR customer support throughout the employee life cycle.

Identifies emerging applications and recommends process improvements and simplification that support business and HR strategy.

Works across the business, functional, and regional areas of 'the company' to recommend IT investments and improvements to HR tools.

Implements and tracks programs and processes to ensure that records are accurate, accessible, and appropriately secure, and that data retrieval and reporting capabilities meet the needs of internal customers, legal compliance, and the company policy requirements (e.g., data management and integration of data).

Re-engineers processes at regional and country level and works in partnership with global teams to build more process strength and capability.

Responsibilities:


* Implements, manages, and problem-solves issues for an entire process or system of moderate to high complexity.


* Consults with HR leaders to identify process improvements, ensure understanding and successful implementation of new processes, and works with HRIT to test process improvements.


* Contributes to priority projects that impact employees at the country or regional level and may lead projects of moderate to high complexity.


* Resolves most complex HR support cases and effectively manages and follows up on escalations.


* Provides input on HR Operations transaction, reporting, support or content tools.


* Leads internal HR outsourcing transitions of moderate to high complexity.


* Provides support for MADO deals, including coordination, escalation and issue management.


* Develops and delivers trainings for new processes, programs, and platform rollouts.

Education and Experience Required:


* First-level university degree or equivalent experience.
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