Associate I - ETF Operations Testing Project

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team.

This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners.

You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements.

Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

As an ETF operations project associate within the Fund Servicing team, you will be supporting the Global ETF Testing Team that is responsible for the delivery of our ETF Servicing offering at JP Morgan.

Job responsibilities



* Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures.


* Collaborate with operations and financial controllers to streamline processes and enhance efficiency in fund servicing operations.


* Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders.


* Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform.


* Manage global client Joint User Acceptance Testing (JUAT)


* Lead ETF Platform release program UAT testing


* Conduct Project Management reporting with control focus mindset


* Build strong and collaborative relationships with internal & external Senior stakeholders


* Demonstrate strong leadership skills with strategic approach to LOB development


* Partner with various Operations Teams, Technology, Product, Sales, Program Management


* Develop into a JP Morgan ETF Subject Matter Expert

Required qualifications, capabilities, and skills



* Demonstrated expertise in fund servicing operations, with at least three years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities.


* Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting.


* Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment.


* Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.


* Bachelors degree or higher


* ETF Asset Servicing with 3+ years experience


* Knowledge of current ETF industry trends and understanding of ETF ecosystem


* Project Management skillset and ability to multitask


* Client service mindset with strong collaboration and communication skills with flexible approach to problem solving


* Ability to work in a results driven environment with critical focus on accuracy and attention to detail

JPMorganChase, one of the ol...