Service Center Manager

Would you like to become part of the world's most international company? 

 

DHL is looking for a Service Center  Manager to join its team in Budapest.

This management position will manage the operational resources and vehicles, infrastructure by planning, supervising and controlling effective day-to-day pick-up, delivery and shipment processing.

Ensure that local service and cost performance targets are achieved and, in partnership with Sales management, agree and meet customer performance expectations. 

 

YOUR TASKS 
 


* Participate in design and ensure implementation of Couriers, Pick-up & Delivery operations plans and processes to provide effective pick-up/ delivery and transportation of mail/ parcel 

 


* Plan and deliver annual work plan for parcel shop  

 


* Manage service point operations to enable collection and handing out of mail/ parcel 

 


* Manage scheduling traffic volumes for transportation and delivery, and selection of appropriate transportation  

 


* Use structured approach to manage operational procedures including sorting, loading/ unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, secure handling and storing of mail, etc.  

 


* Encourage established reporting standards to achieve visibility on pick-up/ delivery performance to substantiate decisions 

 


* Monitor trends and changes to assess efficiency of current means of transportation, analyze and define requirements for operations and improvements in pick-up/ delivery processes 

 


* Design and develop new solutions for transportation<

YOUR PROFILE 
 


* Excellent operational process knowledge 

 


* Logistics experience is an advantage 

 


* Ability to manage and undertake complex workloads 

 


* Strong influencing and negotiating skills 

 


* Strong leadership and interpersonal skills 

 


* Excellent written and verbal communication skills 

 


* Excellent knowledge of computer applications 

 


* Good planning and organizational skills 


* Ability to communicate in English and in Hungarian (is a must)


* B category driving licence
OUR OFFER 



* Strong career support in an international environment. 

 


* Great culture and colleagues. 

 


* Multiple benefit programs (annual bonus, cafeteria, meal ticket) 

 


* Life and accident insurance 

 


* Company car