Lead Data Scientist-Executive Director

Champion innovation at the intersection of technology and business, guiding cross-functional teams to deliver analytics products that drive real value.

As a Lead Data Scientist on the Commerce Payments product team, you'll be driving data and analytics strategy, execution, and innovation for embedded payments solutions, including digital wallets and card-on-file in ecommerce.

You will work closely with quad partners (Product, Technology, Operations, and Risk) to identify opportunities, deliver actionable insights, and enable data-driven decision-making across the organization.

Job Responsibilities


* Develop and execute the analytics roadmap aligned with Commerce Payments' business objectives


* Champion a data-driven culture and promote analytics best practices across the team and quad partners


* Collaborate with quad partners to understand business needs, define analytics requirements, and deliver impactful solutions


* Communicate complex analytics concepts and results to non-technical stakeholders, influencing strategy and decision-making


* Lead the design, development, and implementation of advanced analytics solutions, including dashboards, predictive models, and reporting tools


* Ensure analytics solutions are scalable, robust, and deliver measurable business value


* Build, mentor, and manage a high-performing analytics team, fostering professional growth and collaboration


* Oversee data quality, integrity, and governance for all analytics initiatives


* Partner with Technology and Data teams to ensure secure, compliant, and efficient data management


* Stay abreast of industry trends, emerging technologies, and best practices in payments analytics


* Drive continuous improvement in analytics methodologies, tools, and processes

Required Qualifications, Capabilities, and Skills


* Bachelor's degree in a quantitative or other applicable field, and 10 years of experience in an advanced analytics, product management, or related role


* Experience managing analytics solutions and delivery within a complex organizational structure


* Knowledge to effectively leverage common analytics tools and technologies such as SQL, Python, R, Tableau, or Power BI


* Excellent communication skills with the ability to convey complex analytics concepts to stakeholders with varying levels of technical knowledge


* Proficient using MS Excel and PowerPoint


* Ability to provide insights, manage stakeholder expectations, influence decision-making at all levels


* Strong leadership skills with the ability to guide cross-functional teams towards achieving common goals


* Knowledge customer survey data and survey design; proven ability to drive insights from data to impact product and service strategy


* Experience converting customer feedback into actionable opportunities for customer-facing employees

Preferred Qualifications, Capabilities, and Skills


* Experience in the ...