Social Services Practitioner III - RUHS-PH-CCS

Applications will be reviewed in the order in which it was received

RUHS - Public Health - California Children's Services is seeking a skilled and compassionate Bilingual Social Services Practitioner III to provide comprehensive care coordination for clients enrolled in Enhanced Care Management (ECM), California Children's Services (CCS), and Children's Medical Services (CMS).

Responsibilities include conducting intake, assessment, care planning, service coordination, and linking clients to appropriate resources.

The Bilingual Social Services Practitioner III will actively participate in multidisciplinary case conferences with managed care plans and providers to address service barriers and facilitate authorizations.

Accurate and timely documentation is essential, along with maintaining compliance with DHCS and County regulations and preparing documentation for audits and monitoring.

The role requires managing a balanced caseload, tracking key performance metrics, escalating complex cases as needed, and engaging families in goal setting, coaching, and resource navigation.

The ideal candidate will have experience with CalAIM ECM and Medi-Cal managed care requirements, demonstrate audit readiness, and possess strong skills in motivational interviewing and trauma-informed engagement.

Collaboration with clinicians, schools, and community agencies is critical, as is the ability to use data and dashboards to inform practice.

Proficiency in Epic, CMS Net or similar systems, Microsoft 365 applications, and managed care portals is highly desired.

A background in Lean or process improvement is preferred, and LCSW licensure is a plus, though not required.

Candidates with CCS or Medi-Cal managed care experience, excellent family engagement skills, and a proven track record of timely documentation and compliance will be highly competitive.
Required - English/Spanish bilingual required.

Schedule - Monday through Friday, 8:00 a.m.

to 5:00 p.m.

Riverside University Health System - PH - California Children's Services (RUHS-PH-CCS) is a statewide program that arranges, directs, and pays for medical care, equipment, and rehabilitation for children with serious medical conditions.

Can you see yourself here?• Carry a caseload of the more difficult types of social service cases requiring a high degree of technical competence where social or family problems or environmental forces adversely affect family life; assess client's problems and develop treatment plans; lead self-care, well-being and educational courses to community participants and/or staff.

• Complete case studies for the purpose of assessing problems and determining appropriate types and methods of treatment; develop intensive long or short-term treatment plans to improve or restore individual or family functioning.

• Act in a lead capacity for a small group of Social Services Practitioners or services employees, such as aides and volunteers.

• Act as a casework consultant to staff mem...