Pharmacy Account Executive - Evernorth - Remote (Southern California)

Role Summary:

As part of Cigna Pharmacy Management, the Pharmacy Account Executive (PAE) serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients and market segments.

The Pharmacy Account Executive position will be responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultant by supporting the medical sales teams with the Cigna Pharmacy Management client retention and growth strategies as well provide expertise with implementation, reporting, and day-to-day service functions.

Primary Responsibilities:


* Retain their assigned book of business


* Educate and consistently advance the knowledge of pharmacy within the Cigna Medical Sales organization


* Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite pharmacy management programs and solutions that align to Cigna's overall value proposition of lowering total health cost


* Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and Medical Sales organization initiatives and efforts


* Partner with Medical Sales, Underwriting and others as the Pharmacy subject matter expert for pricing, competitive intelligence and pharmacy carve-out defense strategies to retain and grow assigned book of business

Additional Responsibilities:


* Accountable for coordinating core service delivery external messaging working cross functionally with all operational support areas.


* Facilitates service concern resolution meetings with clients and brokers; acts as an escalated issue contact for Pharmacy issues when contacted by the Medical Sales teams.


* Actively engages and supports finalist meetings for new and existing business where necessary


* Analyzes pharmacy utilization in order to provide clients with consultative solutions as well as manages follow-up questions that may arise.


* Develops a clear understanding into clients' needs, goals and objectives.


* Provides pricing, audit, and contract support to our clients and internal medical partners.


* Translates pharmacy coverage rules based on Cigna policies or with support of a Clinical partner.


* Any other tasks as defined by management and/or client needs not named above as required to support our internal and external clients and partners

Ideal Candidates Will Have a Combination of the Following:


* Bachelor's degree preferred


* 5 years or more of Pharmacy Benefit Management (PBM) experience supporting client expectations


* Experience with consultative client management methodologies


* A self-motivated individual displaying ownership, accountability and responsibility


* Operational understanding and competence with PBM business model


* Excellent verbal and writing communication skills


* Excellent presentation skills in grou...