Financial Center - Legal Collections Coordinator - Onsite (AK)

Assists the Recovery Collections Team in the preparation and monitoring of legal action suits.  This includes all small claims suits, civil lawsuits and judgment executions.  Additionally, this position performs duties that may include working assigned collection account queues and supporting all collection activities, policies, practices and procedures.  Pursuing legal collections for charge off accounts through civil lawsuits, small claims, and referral to outside attorney firms for such litigation. 

Responsibilities: 


* Responsible for the preparation of attorney referral documentation to pursue to collection of charged off obligations by civil court action, monitoring the status of the case to conclusion. 


* Responsible for the preparation small claims documentation pursuant to court requirements, monitor the status of the case to conclusion.   


* Responsible for initiation and preparation of documentation to execute on attachable assets upon receipt of court granted judgment. 


* Monitor, receive, and process payments received from courts, attorneys and members for outstanding legal accounts.  Ensuring that outstanding balances are updated and accurate


* Works with attorneys, court personnel and members to negotiate settlements, stipulated judgments or payments related to accounts referred to attorney


* Responsible for the satisfaction of judgments upon payment in full of the outstanding obligation.


* Professionally represent the credit union in all scheduled hearings. 


* Supports and participates in continuous improvement activities.


* Represents the Credit Union in a positive and professional manner.


* Other related duties as assigned. 


* Maintains member and other sensitive information with confidentiality. 


* Treats co-workers and members with respect. 

Qualifications:


* Must possess 2 years of hands-on collection experience, dealing with consumer and real estate loans.

Includes skip tracing and asset location and some experience with preparation and documentation for legal action and interaction.


* Must have a strong background and knowledge of all collection laws including small claims and legal proceedings.  A full understanding of the Fair Debt Collection Practice Act. 


* Excellent written and verbal communication, interpersonal, and relationship building skills, with focus on negotiating, consulting and persuasion 


* Must be able to communicate effectively with members, management, team members and external third parties.  


* Ability to interface with people in a positive manner with empathy, courtesy and tact.  


* Strict attention to detail Ability to work in a fast-paced goal-oriented environment 


* Able to handle difficult calls.  


* Team oriented and the ability to work collaboratively 


* Organizational, time management skills and demonstrated ability to multi-task, follow through and prioritize ...