VP of Client Management; O500 (Hybrid; MD/DC/VA)

The Existing Business Sales Manager is a member of the Market's Senior Executive team and reports directly to the Market Growth Leader.

Responsible for attaining persistency, net growth and earnings objectives for a plan or specified geographic area.

Develop and implements client retention strategies to achieve sales and earnings growth.

Direct management of all client managers within the specified geographic area.

Responsibilities
Full accountability for account management organizational performance


* Heavy emphasis on developing and executing tactical plans to achieve persistency, growth and earnings goals.


* Effectively manage the day-to-day Account management teams


* Monitor critical metrics/dashboards to identify operational strengths, weaknesses and opportunities for improvement.


* Reinforce our reputation in the Healthcare industry


* Demonstrate value-added solutions using a professional consultative selling approach including additional product placement.


* Maintain a highly credible professional profile within the industry


* Keep management and marketing appraised of competitive activity

Drives Local Market Value Propositions


* Drive effective strong articulation and execution of Cigna's value proposition through our clinical engagement programs.


* Manage expenses and monitor budget.

Conduct financial planning for clients and delegate goals and objectives to client management team.


* Maintain up-to-date knowledge on industry trends with particular focus on PPACA, Private Exchanges as well as health and wellness initiatives.


* Co-ordinate with other Cigna functions and segments to ensure clients are supported effectively.


* Partner effectively with Underwriting leadership to execute well on financial/risk recommendations to retain clients, expand product sets within clients and achieve market earnings objectives.


* Drive successful execution of client specific renewal and bid prevention strategies


* Actively drive and manage effective producer relationships.

People Management & Leadership


* Manage, coach and provide feedback on team effectiveness including book of business assignments.


* Upgrade talent when and where necessary.

Make tough decisions regarding poor performers.


* Support and deliver all training initiatives


* Create and maintain an active pipeline of talent and succession plan.

Meet regularly with potential candidates

Qualifications


* Bachelor's Degree preferred with a minimum of 3 years management experience


* 5+ years of Industry related experience, Sales experience preferred


* Experienced leader


* Analytical and Synthesizing Skills


* Initiates and Champions Innovation and Improvement


* Collaborative Teamwork


* Develops Talented People


* Values and Manages Diversity


* Results Orientation

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