Vice President, Business Manager - Card Product
The Card Product organization is a team of highly talented product and portfolio managers focused on building and launching card products and services at speed - with quality, intent, and a relentless focus on delivering products and services our customers trust and love.
We're transforming customer experiences, simplifying the ways we do business, and driving toward product excellence.
As a Vice President, Business Management in the Card and Connected Commerce team, you will have two main focus areas: manage day-to-day business operations with a focus towards enhancing efficiency and effectiveness, and communicate business and product strategy and progress to leaders and stakeholders to build advocacy.
Job Responsibilities
* Manage Card Product Objectives & Key Results, KPIs and other key business results/metrics for the team - partnering across Card Product Team, Technology, Data & Analytics, Design & Customer Experience
* Manage the Card Product & Technology budget in partnership with Finance, tracking burn and delivery, ROI and managing headcount
* Manage key executive and stakeholder updates - responsible for leading material planning and creation in partnership with Product team and extended Quad (e.g., business unit reviews)
* Identify opportunities to help amplify our work across the organization and drive partnership with LOBs and Product teams.
Create compelling narratives to tell our story to gain support and engagement
* Manage the Card Controls reporting and issue/risk escalations in partnership with Controls, Risk, Legal & Compliance
* Manage the Card Product operating model - responsible for documentation, implementation, and ongoing strategy and planning for team and partner engagement
* Manage new hire onboarding and training, employee recognition and training
* Own end-to-end delivery of special projects that are critical to success but require deliverables beyond those covered by product owners and other team leads
Required qualifications, capabilities and skills
* 6+ years of experience in business management, strategy, financial services, or product management
* Proven track record in managing complex programs, driving change within large, highly matrixed organizations and managing stakeholders
* Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
* Passion for understanding customer needs and demonstrated ability to drive business results
* Outstanding verbal and written communication
* Ability to thrive in ambiguous situations
* Proven track record of managing risk and controls
* Strong financial acumen with ability to understand and manage organizational financial metrics
* Bachelors or Masters in Business Management or comparable field of study
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve ...
- Rate: Not Specified
- Location: Wilmington, US-DE
- Type: Permanent
- Industry: Finance
- Recruiter: JPMorgan Chase Bank, N.A.
- Contact: Not Specified
- Email: to view click here
- Reference: 210674652
- Posted: 2025-10-12 08:11:50 -
- View all Jobs from JPMorgan Chase Bank, N.A.
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