Requirements Analyst

Position Summary

The Requirements Analyst collaborates with project stakeholders to identify operational and application requirements for the system's usual functions and error-handling requirements while prioritizing and documenting these system requirements.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities


* Identify, define and document detailed business requirements from project stakeholders.


* Conduct needs assessment where appropriate by collecting information pertaining to work procedures, workflows, reports, and other business needs.


* Translate multiple perspectives into a requirements specification and communicates with project stakeholders regarding test results and changes to the end-product requirements.


* Conduct analysis and determine client operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.


* Provides functional design help for the project.


* Participate in peer reviews to validate the requirements as well as reviews of the system design, code and test cases to confirm the system adheres to documented requirements.


* Determine system utilization requirements by researching and testing systems.


* Document end user requirements and create workflow and process diagrams to support customer business needs.


* Provide end-user support by email, phone, chat, or face-to-face meetings.


* Provide issue management for end-user problems and ensure consistent high-level responsiveness and customer care.


* Performs quality assurance review of specifications for internal and external delivery


* Participates in writing and executing test plans, test cases.


* Perform other related duties and special projects as assigned.

Minimum Qualifications


* Demonstrated understanding of compliance/regulatory IT Infrastructure.


* Experience using Microsoft Office (Project, Word, Excel, Visio and PowerPoint).


* Strong customer service skills.


* Excellent verbal and written communication skills and the ability to explain policies, procedures, and technical information clearly and accurately.


* Possess strong conceptual, analytical, and problem-solving skills.


* Experience in gathering and engaging in business process analysis.


* Strong organizational and planning skills.


* Ability to exercise independent judgment, manage multiple priorities and consistently deliver high-caliber results.


* Advanced situational awareness and ability to respond using available resources.


* Confidence working with and interfacing with stakeholders across different parts of the business.


* Comfortable working with technology, including web-based systems.


* Self-motivated and able to work with minimal supervision.


* Able to adapt quickly in a rapid, changin...