Analyst, Quality

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

At GXO Logistics, our employees take pride in their work and show dedication to their job.

As a Quality Analyst, you will support the company quality program in accordance with applicable management standards, coupled with customer and organizational requirements.

Join our team, and we'll give you the opportunity to build a rewarding career.

A key aspect of the position is managing and optimizing SharePoint as a centralized platform for storing, tracking, and communicating logistics quality information.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:


* Monitor and report on key logistics quality metrics


* Support site-level activities in observing root cause analysis and corrective action tracking activities for logistics-related issues such as shipping errors, carrier nonconformance, and warehouse process deviations


* Manage a SharePoint site used for quality documentation, forms, standard operating procedures, and training records


* Develop and maintain dashboards or trackers for audit findings, incident reports, and continuous improvement projects


* Support internal and customer audits of warehouse and transportation processes


* Ensure compliance with company policies, customer requirements, and standards as applicable


* Collaborate with logistics, warehouse, and safety teams to identify process gaps and implement solutions


* Create and maintain SharePoint-based workflows, libraries, permissions, and version control to streamline quality reporting and approvals


* Train site personnel on documentation procedures and SharePoint use for quality functions


* Lead analysis of quality performance metrics, including nonconformances, audit results, and customer feedback


* Ensure compliance with document control standards, including ISO-based, aerospace, ITAR/EAR, medical, and GFSI-benchmarked protocols, where applicable.


* Collaborate with supply chain teams to support continuous improvement initiatives.


* Mentor junior quality team members and provide training on QMS processes and tools.



* Set up quality systems for new sites; facilitate coordination between site, IT and HRIS


* Interpret requirements of international standards; review and analyze processes and other requirements (regulatory, customer) to ensure compliance with international standards


* Support site-specific...