Quality Specialist - Service & Repair

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Quality

Job Sub Function:
Customer/Commercial Quality

Job Category:
Professional

All Job Posting Locations:
Amersfoort, Utrecht, Netherlands

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements.

Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for the Quality Specialist - Service & Repair role, based in Amersfoort!

This is an exciting opportunity to contribute to a global organization committed to quality and continuous improvement.

As part of our team, you will support the Netherlands Service Center, ensuring our products meet the highest standards of quality and compliance.

As a Quality Specialist Service Solutions, you will:


* Serving as the main point of contact for quality and compliance matters at the Netherlands Service Center, ensuring adherence to all relevant standards.


* Supporting the execution of Quality System processes such as Document & Record Management, Change Control, and Training.


* Assisting with internal and external audits, helping to prepare documentation and facilitate smooth audit processes.


* Providing training to Service Center team members on quality and compliance topics to develop a culture of quality awareness.


* Monitoring and reporting on monthly performance and quality metrics to identify improvement opportunities.


* Supporting resolution of nonconformances, CAPAs, and audit observations related to installation and servicing activities.

Qualifications/Requirements:


* A bachelor’s degree in engineering, scientific, or quality disciplines; relevant industry experience can substitute if needed.


* At least 2 years of experience working in quality within regulated ISO 13485 environments.


* Strong communication skills in English are required; proficiency in Dutch is a plus.


* Excellent organizational skills and a proactive approach to resolving conflicts and issues.


* Analytical attitude with the ability to make risk-based decisions under time pressure.


* Familiarity with ETQ, Windchill, and MD S&R systems is a plus...