Sales Operations Analyst

Summary

At CIVCO, our team of associates based in the Midwest are passionate about making-image guided procedures safer.  For over 40 years, we have been committed to developing products that enable safer outcomes, always with patients at the center of our focus.

Ultrasound technology is rapidly evolving and CIVCO products offer critical accessories to enable technology use and improved procedures.  Though CIVCO’s global business is growing rapidly, we remain committed to maintaining the entrepreneurial, family-focused spirit our company was founded on.

We are looking for detail-oriented executor to join our team of Sales Operations & Salesforce.com Development responsible for enabling our sales and marketing teams with critical information needed to reach our revenue goals.

This role is a key member of the team that leads reporting, enablement and process improvement across the commercial teams.

Responsible for managing a high volume of daily, weekly sales reports and supporting territory managers and leadership with ongoing improvements to the CRM platform.

 

Location

Onsite/Remote: Preferred Onsite, eligible for Hybrid/Remote.

This position is eligible for remote work at the present time.

The arrangement may be delayed for training or other job acclimation purposes and remains subject to change.

 

Your Responsibilities 

In this role you will support both Sales Operations and Salesforce Development:

Sales Operations 


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+ Collect, analyze, and deliver weekly, monthly, and quarterly sales performance metrics for the sales team and executive leadership. 
+ Build and maintain dashboards and KPIs that drive deal velocity, win rates and bookings growth.  
+ Administer variable compensation plans for the global sales organization, ensuring accurate and timely calculation of commissions and incentives. 
+ Prepare required commercial reports (IDN/GPO fees, rebate calculations, etc.) and support ad-hoc reporting needs with accurate, data-driven insights.
+ Drive sales effectiveness by managing cross-functional initiatives, improving sales processes, and enabling teams with the tools and insights they need to succeed. 
+ Maintain product and equipment knowledge

Salesforce Administration 


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+ Assist in declarative Salesforce configuration to support business needs with accuracy and minimal errors. 
+ Train and support Salesforce users to increase adoption and effectiveness. 
+ Manage user profiles, roles, and permissions to ensure secure and appropriate access. 
+ Gather and translate business requirements into Salesforce solutions through metrics, filters and groupings
+ Perform data management tasks using tools like Data Loader, Import Wizard and bulk update/export tools while ensuring data integrity. 
+ Make simple user interface adjustments as needed

Other duties may be assigned

To perfor...