Care Coordinator -(Richmond ERF3)

The primary role of the Care Coordinator is to provide comprehensive strengths-based, trauma informed, case management services to homeless and recently housed adults.  

The Care Coordinator uses harm reduction techniques to engage with individuals who are adults and have a history of experiencing homelessness and mental health illness and/or a co-occurring substance use disorder or other medical impairments. 

The Care Coordinator works collaboratively with the Contra Costa Employment and Human Services Department (EHSD), Contra Costa Health Plan, Healthcare for the Homeless, County Behavioral Health services, County Health Services, Coordinated Entry systems, and other community-based programs to retain housing, engage in services, and stabilize chronically homeless individuals.  

Salary: $31.50 - $36.35 Hourly

ESSENTIAL FUNCTIONS


* Support and build trust with participants in transitioning from the streets to permanent housing placement.


* Responsible for the comprehensive assessments that are inclusive of medical needs, psychosocial assessment, safety assessment, substance use disorder assessment, housing needs, and all other relevant areas of concern.


* Develops an individualized service plan in coordination with Contra Costa continuum of care as well as leverages relevant community resources as needed.


* Provide short-term, clinical case management services with the goal of linking individuals served to a healthy home and stable housing.


* Administer intake questionnaires, assessments and other forms of tracking documentation as needed; track data for reporting, maintain case notes, and appropriate records and files.


* Utilize motivational interviewing techniques to explore participants’ motivation towards behavioral change.


* Provide direct crisis counseling and problem identification.

Accompany participants to appointments and other services.


* Support participants as they navigate the criminal justice and court systems.

Advocate for participants by interacting with judges, court mental health staff, public defenders, etc.


* Identify if individuals are connected to relevant services; if not, collaborate with community partners such as: clinics, public health, public assistance, psychiatry, mental health, etc.

to ensure individuals are connected to eligible services.


* Assist individuals with completing applications for services, transporting them to services, and other appointments as needed.


* Provide a “warm hand-off” when individuals are connected to long-term services and providers.


* Maintain and interact in a culturally sensitive, respectful, and professional demeanor.


* Attend and participate in weekly case conferences as part of the county-wide CORE outreach program.


* Attend community meetings with other service providers to share program information and coordinate services.


* Comply with all policies and procedures guiding the work of thi...