Operations Manager

Alta Equipment Company is seeking an Operations Manager to run our Concord, NH branch.

The Operations Manager will oversee all aspects of the parts and service departments along with daily branch operations.

The primary responsibilities of the position consist of, but are not limited to:


* Oversee all aspects of operations


* Drive business to meet forecasted goals while adding growth


* P&L for Parts and Service


* Employee and customer relations


* Monitor building condition


* Inventory control


* Fluent in the operations of the Parts and Service department


* Supervise the operation of the service department


* Foster a positive customer and employee relations atmosphere


* Review & analyze department data meet sales and profit goals


* Process and review work orders, invoicing and customer quotes


* Monitor employee training progress


* Oversee payroll entry and audit for accuracy


* Purchase order acquisition and coordination


* Monitor work in progress


* Incorporate Alta's Guiding Principles into daily activities


* Incorporating Safety into daily activities


* Performs other duties as assigned


* Branch Budget development


* CapEx building upgrade budgets


* Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications


* A minimum of 4-6 years of management experience


* Bachelor's degree is preferred.


* Dealership experience is highly preferred.


* Good mechanical aptitude


* Excellent written and verbal communication skills


* Good customer relations and people skills


* Ability to effectively lead others.


* Time management skills.


* Computer Skills - Microsoft Word, Excel, Outlook and Business Intelligence (BI); Crystal Reports, Fleetmatics, PayTrace, Concur, Extend


* Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.


* Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.


* Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands/Work Environment:


* Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl.

taste/smell


* Vision: No special vision requir...