Bell person cum Valet - voco Cairo Arabella Plaza

At voco™ Cairo Arabella Plaza, the very first voco in Egypt, we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.

We are looking for a Bell person cum Valet who will be the first to welcome our guests, assist with their luggage, and provide valet parking services, ensuring a smooth and memorable arrival and departure experience.

A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:


* Greet guests on arrival with warmth and professionalism.


* Assisting with luggage handling, storage, and delivery to guest rooms.


* Providing valet parking services, safely parking, and retrieving guest vehicles.


* Offering directions, information, and assistance to enhance the guest experience.


* Coordinating with Front Office and Concierge to ensure seamless service.


* Assisting guests with transportation arrangements and special requests.


* Maintaining the cleanliness and organization of the entrance and lobby.


* Handling guest inquiries and complaints courteously, escalating as needed.


* Ensuring compliance with hotel policies, safety procedures, and brand standards.

What we need from you:


* Bachelor’s degree or diploma in Hospitality or related field preferred.


* Previous experience in a guest service or similar role preferred.


* Valid driver’s license with a clean driving record (manual and automatic transmission).


* Excellent communication and interpersonal skills.


* Strong customer service orientation and professional appearance.


* Ability to lift and carry luggage and work on shifts, including evenings and weekends.

What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance.

Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.