Gene and ACT Program Advisor - Evernorth Specialty Pharmacy - Hybrid

The Product Strategy & Management team for Gene and Advanced Cellular Therapy (ACT) enhances operational effectiveness through strategic planning, tactical alignment, process development, and program support.

We are seeking a Program Advisor to support Gene Therapy and ACT initiatives.

This role is ideal for a collaborative professional who thrives in dynamic, complex environments by taking ownership, driving action, and delivering results.

The Program Advisor will act as a strategic enabler, operational lead, and digital transformation advocate across high-impact initiatives.

Program Advisor Role Summary:
Reporting to the Gene and ACT Clinical Program Senior Manager, the Program Advisor plays a key role in ensuring strategic, operational, and digital readiness for Specialty Medical Injectable Gene Therapy and ACT programs.

The individual drives change and improvement by collaborating with both internal and external matrix partners including but not limited to pharma manufacturers, clinical teams, contracting, Embarc Benefit Protection, serving as a resource for technical, procedural, and workflow enhancements.

The Program Advisor contributes to both short-term initiatives and components of larger, cross-functional projects addressing complex business needs.

The role requires minimal guidance and involves close collaboration with leadership, team members, and internal and external partners.

We are looking for a self-directed individual contributor.

Responsibilities:


* Lead operational readiness for investigational and newly approved (FDA) Gene and ACT therapies to ensure seamless launch execution.


* Develop and maintain key program assets, including New Therapy Education materials and the External Contracted Provider Directory.


* Maintain an updated list of Qualified Treatment Centers from all relevant manufacturers for approved gene therapies.


* Facilitate cross-functional education and alignment to support new therapy launches.


* Coordinate training and operational alignment across business units to ensure readiness and minimize disruption.


* Lead cross-departmental initiatives with authority and expertise.


* Collaborate with matrix partners to implement successful workflows.


* Manage centralized access to critical program information across platforms such as SharePoint, KnowledgeXchange, IRIS, and myCigna.com.


* Oversee the reorganization and ongoing management of the program's SharePoint site to enhance accessibility and usability.


* Support the development and maintenance of team communication tools.


* Organize and streamline program tools into intuitive, user-friendly digital repositories.


* Execute data management tasks, including quarterly reporting, waterfall analytics, and ad hoc reports.


* Drive the transition from manual to automated data collection for Gene and ACT therapies.


* Partner with IT to define current workflows and implement scalable automation solu...